Ordering & Payment
If you need to make a modification to your order, or wish to cancel your order please contact us right away. Once your order is processed and begins the fulfillment process we are unable to make changes to your order.
Promotional offers and Discounts are given at the discretion of Luma III Inc. and can expire at any time. If you have a coupon code, it must be entered in the field labeled COUPON CODE in the cart prior to checkout. We are unable to add or make changes to your coupon code after you have placed your order.
Proof of Purchase
For online orders you will receive an order confirmation email, which will be used as your proof purchase.
If you wish to cancel an order you placed online, please contact us right away at firstname.lastname@example.org. We are able to cancel orders if they have not been processed through our system. Once an order has been processed we are unable to cancel the order. If you are unable to cancel your order, please refer to our returns page.